ORDER TRACKING
Your order is moving.
Let’s find it.
Tracking information becomes available after your order has been processed and shipped. Some orders may arrive in more than one package.
HOW TRACKING WORKS
Three steps from order to door.
01 / Order placed
We receive your order and send the necessary details for processing and fulfillment.
02 / Shipped
Once a carrier receives the package, tracking can begin updating. The first scan may take time to appear.
03 / Delivered
Follow the carrier’s tracking updates through transit and final delivery.
TRACKING NOT UPDATING?
A quiet tracking page doesn’t always mean a lost package.
Carrier scans can be delayed, especially while a shipment moves between facilities or logistics partners. International shipments may also have gaps while packages move through customs or transfer between carriers.
If your order is significantly beyond its estimated delivery window or tracking indicates a delivery problem, contact us with your order number and tracking details.
NEED A HAND?
We’ll help you look into it.
Send VGoods Support your order number and we’ll review the available order information.
Contact VGoods Support →
