SHIPPING POLICY
From our partners.
On the way to you.
Some Vital Goods products are fulfilled directly by third-party suppliers. Here’s what to expect between checkout and delivery.
Last updated: October 3, 2026
01 / PROCESSING
Your order starts moving before the package does.
After an order is placed, payment and order details are processed and the item is prepared for fulfillment. Some products may be sourced, processed, packaged, or shipped by third-party fulfillment partners, including CJdropshipping and associated suppliers.
Processing time is separate from transit time and can vary by product, inventory location, destination, and supplier availability.
02 / DELIVERY
Timing can vary by item and destination.
Estimated dates
Delivery estimates are not guarantees. Carrier delays, customs, weather, holidays, inventory movement, and other factors can affect arrival times.
Multiple packages
Items in the same order may ship separately or arrive at different times when fulfilled from different locations.
Tracking
Tracking may take time after shipment for the carrier’s first scan or status update to appear.
03 / ADDRESS ACCURACY
Double-check before you place the order.
Customers are responsible for providing a complete and accurate shipping address. Contact us as quickly as possible if you notice an error. Once fulfillment has started, we may not be able to change or redirect the shipment.
WHERE’S MY ORDER?
We’ll help you figure it out.
If tracking has stopped updating or your order appears significantly delayed, contact VGoods Support with your order number.
Track your order →
