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PRIVACY AT VITAL GOODS

Your information.
Handled with care.

This Privacy Policy explains how Vital Goods collects, uses, shares, and protects information when you visit our website, create an account, make a purchase, or contact us.

Last updated: October 3, 2026

WHAT WE COLLECT

Information that helps us serve you.

Depending on how you use Vital Goods, we may collect your name, email address, phone number, shipping and billing address, account information, order details, communications, product preferences, and website interactions.

We may also collect device, browser, IP address, cookie, and website usage information. Payment information may be processed securely by third-party payment providers; Vital Goods does not need to directly store your complete payment-card information to process an order.

HOW WE USE INFORMATION

Making the experience work better.

Orders & support

Process and fulfill orders, provide shipping updates, manage accounts, answer questions, and provide customer service.

Safety & operations

Help prevent fraud, maintain security, operate the store, and meet legal, tax, accounting, and regulatory obligations.

A better VGoods

Understand website usage, improve products and experiences, personalize content, and send permitted marketing communications.

FULFILLMENT & SERVICE PROVIDERS

Working with trusted services to complete your order.

Some products sold through Vital Goods may be sourced, processed, packaged, or shipped by third-party fulfillment partners, including CJdropshipping and associated suppliers and logistics providers. Information necessary to fulfill an order—such as your name, shipping address, phone number, product selection, and order details—may be shared with these providers for fulfillment and delivery.

We may also use third-party services for payments, account functionality, analytics, communications, and other store operations. Those providers may process information according to their own privacy practices.

COOKIES & YOUR CHOICES

More control over your information.

Vital Goods may use cookies and similar technologies to operate the website, remember preferences, understand usage, improve performance, and support marketing. Where available, you can manage non-essential cookies through our cookie controls or your browser settings.

Depending on where you live, applicable privacy laws may provide rights to request access, correction, deletion, or information about certain uses or disclosures of personal information. You may unsubscribe from promotional emails using the unsubscribe option included in those communications.

DATA SECURITY & UPDATES

Protection is an ongoing responsibility.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No online service or method of electronic storage, however, can guarantee absolute security.

We may update this Privacy Policy as Vital Goods, our services, or applicable laws change. The revised version will be posted here with an updated date.

QUESTIONS ABOUT PRIVACY?

We’re here to help.

Contact Vital Goods Support with questions about this policy or your personal information.

Contact us →